Last updated: 20 May 2026
1. Scope
This Privacy Policy applies to the website operated by ROFIA TRADE LIMITED ("ROFIA Trade", "we", "our") at this domain. The site is a static informational catalogue describing listed standard packaging products. It does not provide online checkout, payment processing, payment card collection, account creation or web-form data collection.
2. Information we do not collect
We do not operate contact forms, newsletter sign-ups, account registration or any other on-site mechanism that collects personal information. We do not request names, emails, phone numbers, company details, payment details or sensitive personal data through this website.
3. Information you may share through other channels
If you choose to contact ROFIA Trade via WhatsApp, email or telephone, you will share the information you decide to provide (for example, your name, company, product enquiry and contact details). That information is used solely to respond to your enquiry and is not sold, rented or shared with unrelated third parties.
3a. WhatsApp Communication
If you contact us through WhatsApp, we may receive your phone number, display name, message content, product inquiry, SKU, quantity, shipping country, and order-related information. We use this information to respond to your inquiry, confirm product availability, discuss pack quantity, MOQ and shipping availability, and handle order-related communication outside this website.
Please do not send full payment card numbers, financial account numbers, government ID numbers, health information, or other sensitive personal information through WhatsApp.
You may opt out of future WhatsApp communication at any time by replying "STOP" or by contacting us at contact@wofneu.com.
WhatsApp is an optional third-party messaging channel operated by its own provider. ROFIA TRADE LIMITED is not affiliated with or endorsed by WhatsApp or Meta, and your use of WhatsApp is subject to WhatsApp's own terms and privacy practices.
4. Cookies and analytics
This website uses only the minimal technical storage required to render pages correctly. We do not deploy advertising cookies, analytics tags, pixels or cross-site tracking scripts.
5. Third-party links
Calls-to-action on this site open external services (such as WhatsApp, email clients and telephone dialers). Once you leave this site, the privacy practices of those services apply. Please review them independently.
6. Data security
Information you share with ROFIA Trade by WhatsApp, email or telephone is stored on the corresponding service providers' systems. We apply reasonable internal controls to limit access to enquiry information to the staff handling your conversation.
7. Your rights
You may request access to, correction of, or deletion of any information you have shared with ROFIA Trade through our contact channels by emailing contact@wofneu.com. We will respond within a reasonable period in line with applicable data protection law in Hong Kong.
8. Changes
We may update this Privacy Policy from time to time. Updates take effect when posted on this page with a revised "Last updated" date.
9. Contact
ROFIA TRADE LIMITED
STORE 02 10/F, THE STAR, NO. 18 YIP SHING STREET, TSUEN WAN, NT, HONG KONG
Email: contact@wofneu.com
Phone: +852 5100 9301
